Ricardo Martinez II
Author | Storyteller | Podcast Host | #IAM911 Movement Founder | Public Safety Media Marketing Expert | 250+ hours of FREE 911 Dispatch Training Below
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Communications Course
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Communications Course
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Keep Broadcasting Your Message (8hr course) Overview - This 8 hour course will take you through a roller coaster of emotion, self-reflection, connection, healing, and closure through the power of storytelling. Learning Objectives - Recognize the power of storytelling as a tool for peer support, healing, and public education in 911. Foster emotional resilience by reflecting on difficult calls, shared experiences, and professional growth. Build a sense of community and camaraderie among dispatchers through shared narratives and open communication while strengthening internal communication and mentorship across experience levels in dispatch. Strengthen internal communication and mentorship across experience levels in dispatch. Utilize storytelling to support recruitment efforts and shift public perception of the dispatcher role that reflects the value, complexity, and impact of dispatch work.
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The Power of Storytelling in 911 (4hr course) Overview - This 4 hour course will take you through a roller coaster of emotion, self-reflection, connection, healing, and closure through the power of storytelling. Learning Objectives - Recognize the power of storytelling as a tool for peer support, healing, and public education in 911. Foster emotional resilience by reflecting on difficult calls, shared experiences, and professional growth. Build a sense of community and camaraderie among dispatchers through shared narratives and open communication while strengthening internal communication and mentorship across experience levels in dispatch. Strengthen internal communication and mentorship across experience levels in dispatch. Utilize storytelling to support recruitment efforts and shift public perception of the dispatcher role that reflects the value, complexity, and impact of dispatch work.
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